FREQUENTLY ASKED QUESTIONS

The remote is required to control the fan and light.  Some customers have connected the unit to a simple on off switch.  They can use the remote to set the fan speed and light level, then turn the fan on and off using the wall switch.  The fixture will operate at the last setting before turned off.

Press and hold the green button on the remote control. The lights will cycle through the various dimming stages. When you have the desired light level, simply release the green button. Then to operate the lights at that setting, simply press the green button, to turn the lights on and off.

This is called false triggering, and is cased by the fan receiving a signal from another device. To stop this from happening, set the remote and receiver to another frequency using the dip switches. Remote Control/Receiver DIP Switch Calibration This fixture is equipped with a Dual In-line Package (DIP) switch in order to create unique signaling for the remote control should proximity create signal overlap across multiple fixtures. The DIP switches are in the remote battery housing and on the receiver under a rubber cover (See Figure Below). The 4 slide-style switches allow for 16 unique combinations buy sliding the switches into various positions. Should you encounter signal overlap between multiple fixtures, slide the 4 switches to a matching combination unique to the remote control and receiver. It is imperative that the code used for both transmitter and receiver is exactly the same, otherwise remote controller will not work. This can also be used to synchronize multiple receivers/fixtures to be commanded by a single remote control.

This fixture is equipped with a Dual In-line Package (DIP) switch in order to create unique signaling for the remote control should proximity create signal overlap across multiple fixtures. The DIP switches are in the remote battery housing and on the receiver under a rubber cover (See Figure Below). The 4 slide-style switches allow for 16 unique combinations buy sliding the switches into various positions. Should you encounter signal overlap between multiple fixtures, slide the 4 switches to a matching combination unique to the remote control and receiver. It is imperative that the code used for both transmitter and receiver is exactly the same, otherwise remote controller will not work. This can also be used to synchronize multiple receivers/fixtures to be commanded by a single remote control.

The air flow that fans generate is measured by a third-party testing lab, and the air flow is measured in CFM’s or cubic feet of air moved per minute. At high speed: 1471 CFM, medium: 1194 CFM, Low: 1016 CFM. This allows you to compare air flow from one fan to another. These Fans are different than a standard ceiling fan because of the blade design and they have steep scoops designed to push air down into the room, compared to a typical ceiling fan which moves air in more of a general direction. These Fans are ideal for medium to small rooms. They are great in bedrooms, dens, family rooms, hallways and also covered porches.

These fans are rated for use in damp locations. This means it can operate outside under covered porches. However, it cannot be subjected directly to water, including rain.

Our fans are designed to be used indoors and also outdoors under covered porches. Plastic is used on all major brands of damp and wet rated ceiling fans, because the plastic does not absorb moisture. Fans used outdoors with wood blades, will sag and droop over time. The plastic material that is used on our fans is very sturdy and lightweight. This allows helps to optimize the motor speed and therefore air movement.

No, the fan is suspended using a downrod. A 6” downrod is included with the fan and is ideal for use with 8 -oot ceilings. Longer downrods are available for sale on our website.

We do not offer Trade Pricing. Our pricing strategy is to provide everyday low pricing. We are the manufacturer and by selling direct-to-consumer, we can keep our costs low. We do provide free shipping for purchases over $200, to the contiguous US States, and offer a Discounted Flat Rate UPS Ground shipping, for purchases from Alaska, Hawaii, and US Territories, and Canada.

Arranmore™ fans are generate air-movement sound when in-use. The blades have a much steeper pitch than traditional ceiling fans, and spin much faster. As a result, the air being moved by the blades makes a sound similar to white noise, and increases on medium and high speeds. If you are looking for a fan that is silent, our fans may not be a good fit for your project. Sound Levels Low Speed - 40 Decibels Medium Speed - 49 Decibels High Speed - 58 Decibels

Our pricing model is intended to provide our customers the best value every day. We do provide free shipping to the contiguous US states, and also a low flat rate shipping fee to Canada and the outlying US States and Territories. Paying for return shipping would require us to raise prices for all customers, and that is not consistent with our policy.

We would love to hear from you!  Send any questions, comments or requests to us at:

E-Mail
Support@arranmorelighting.com

Mailing Address
Arranmore Lighting Company, LLC
10228 Bailey Road, Suite 237
Cornelius, NC 28031

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